PRIVACY POLICY

Welcome to Vibrant Living Experience (the "Website"), operated by Brent Martin, Sole Proprietor ("we," "us," or "our").

Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose personal information when you visit our Website, contact us, purchase our products, inquire about our services, or otherwise interact with Vibrant Living Experience and its related online services (collectively, the "Services").

By accessing or using our Website or Services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We may collect information you voluntarily provide when you:

Contact us through our Website
Complete a contact or inquiry form
Purchase or inquire about products
Inquire about coaching services
Register for or express interest in events
Subscribe to email or SMS communications
Communicate with our team
Request customer support

Depending on how you interact with us, we may collect:

Full name
Email address
Phone number
Billing address
Shipping address
Information you provide about your interests or inquiries
Payment information, when applicable
Other information you voluntarily provide

Payment information is processed through third-party payment processors. We do not store complete payment card information on our own systems unless otherwise stated.

Information Collected Automatically

When you visit our Website, certain information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Time zone
Pages visited
Referring website
Website interactions
Date and time of visits

We may collect this information through cookies, pixels, tags, log files, and similar technologies.

You may be able to control or disable cookies through your browser settings. Disabling cookies may affect certain Website functionality.

How We Use Your Information

We may use personal information to:

Respond to inquiries and requests
Provide customer support
Process and fulfill orders
Deliver products
Provide information about our coaching services and events
Process payments through our payment providers
Send order confirmations and service-related communications
Send marketing communications when you have provided appropriate consent
Send SMS marketing messages when you have expressly opted in
Provide information about The Merry & Bright Box, coaching services, upcoming events, product updates, and special offers
Improve our Website, products, services, and customer experience
Analyze Website usage and performance
Detect and prevent fraud or unauthorized activity
Comply with applicable legal and regulatory requirements

We do not sell or rent personal information to third parties for their own marketing purposes.

SMS Communications & Mobile Information

If you voluntarily provide your mobile phone number and select our optional SMS consent checkbox, you may receive recurring marketing text messages from Vibrant Living Experience.

Marketing messages may include information about:

The Merry & Bright Box
Coaching services
Upcoming events
Product updates
Special offers

We will not send SMS marketing messages to you unless you have provided affirmative consent through our designated opt-in process.

Message frequency may vary.

Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP to any message. After opting out, you may receive a confirmation message.

For assistance, reply HELP to any message.

Carriers are not liable for delayed or undelivered messages.

SMS Privacy

We do not sell, rent, or share SMS opt-in data or mobile phone numbers with third parties for their own marketing or promotional purposes.

Your SMS opt-in information and consent records will not be shared with third parties for marketing purposes.

We may share limited information with service providers that help us operate our messaging program, such as SMS platform providers, customer service providers, and technology providers. These providers may use the information only to provide services on our behalf.

We do not sell or disclose SMS opt-in information for lead generation, list rental, or marketing resale purposes.

Information Sharing

We may share limited personal information with trusted service providers when necessary to operate our business and provide our Services.

These providers may include:

Payment processors
Website and technology providers
E-commerce or fulfillment providers
Shipping providers
Customer service platforms
Email service providers
SMS messaging providers
Event or scheduling platforms

These service providers are authorized to use personal information only as reasonably necessary to provide services to us or on our behalf.

We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect our rights, property, users, or business.

Cookies & Tracking Technologies

We may use cookies and similar technologies to:

Operate and improve our Website
Remember preferences
Understand Website traffic and usage
Analyze performance
Improve user experience
Measure the effectiveness of our marketing

You can manage cookie preferences through your browser settings.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to:

Provide our products and Services
Complete business transactions
Maintain business and financial records
Comply with legal obligations
Resolve disputes
Enforce our agreements
Maintain records of SMS consent and opt-out requests

When personal information is no longer reasonably necessary for these purposes, we may delete or securely dispose of it, subject to applicable legal requirements.

Your Privacy Choices and Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain personal information
Withdraw consent to certain marketing communications
Opt out of SMS communications by replying STOP
Request information about how your personal information is used

To exercise an applicable privacy right or make a privacy-related request, please contact us using the information provided below.

Do Not Track

Our Website may not respond to all browser-based "Do Not Track" signals.

Third-Party Websites and Services

Our Website may contain links to third-party websites, products, services, or platforms.

We are not responsible for the privacy practices, content, or policies of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our Website and Services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps to address the situation.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, Services, or applicable legal requirements.

When we make changes, we will update the Effective Date at the top of this Privacy Policy and post the updated version on this page.

Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us:

Vibrant Living Experience

Operated by Brent Martin, Sole Proprietor

Email: [email protected]

Phone: +1 435-252-9865